Efforts are aggressively underway at building an enabling environment for this burgeoning industry. The sector is governed by three main national bodies The National ICT Office, the National Telecommunication Regulatory Commission (NTRC) and a regional telecommunication body the Eastern Caribbean Telecommunications Authority (ECTEL). The growing number of international ICT companies establishing in St Lucia is evidence of its international competitiveness. Two such companies are e-Services and ArkTeleservices is poised for the successful development of the ICT sector as it possesses the following advantages:          

• An efficient and modern communications system.
• Fully automatic digital telephone system backed by a fully digital satellite earth station.
• A liberalized market and solid government regulatory framework ensures that the industry functions in pro-competition and customer focused environment.
  

Business Environment

Key stakeholders within the sector focus on the areas of software design and development, IT consultancy, data management, network administration and support and IT training. Generally, the sector can be described as medium and small firms operating at very competitive rates.

• An attractive incentives package including a tax holiday of up to 15 years.
• Duty-free concessions on imports.