15 Jun 2020

itelbpo in collaboration with Invest Saint Lucia presents an opportunity to interview for various positions at itelbpo. The company was founded in 2012 in Montego Bay, Jamaica and is now a global business. itelbpo is the region’s largest home-grown business process outsourcer offering end-to-end customer experience management solutions. With a robust network of home-based experts, itelbpo has a balanced delivery model that offers agile and customized voice, non-voice and digitally enabled solutions that can adapt to the demands of an ever-changing marketplace. This company’s culture is a people-centred, community oriented and smartly-disruptive business focused on changing lives and growing the economies of where they operate while playing a lead role in modernizing and changing the business process outsourcing industry for good.

This specialized team will be trained. All positions are full time and offer a competitive compensation package.

Submit your resume to slurecruitment@itelbpo.com with the job title as the subject. Please note, only short-listed candidates will be contacted for interviews.

We are welcoming applications for the position of Quality Analyst at our new BPO center located at the Hewanorra Freezone in Vieux Fort. The Quality Analyst is responsible for listening to calls and assuring the quality of service being provided by our customer service employees.


Interested candidates would be required to:


The successful candidate will receive:

We respect our employees and strive to make our environment exciting!

If you wish to join the itelbpo family, send your cover letter and CV to slurecruitment@itelbpo.com and hrmsolutions.slu@gmail.com. Candidates who meet our FUNdamental requirements will be contacted.